Building the Customer 360: Integrating email engagements into CRM with Data Cloud
Retailers often struggle to connect marketing engagement data with CRM, missing out on valuable insights. This blog post outlines a hands-on approach to building a 360-degree customer view by integrating Salesforce Data Cloud with Marketing Cloud and Core CRM.
Serve Better, Sell More: The Power of Commerce + Service Cloud
Happy customers with Salesforce Commerce + Service cloud